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Return Policy

Hassle-free returns for a better experience at Swastik Global Ventures

By purchasing through Swastik Global Ventures, you agree to the terms outlined in this Return Policy. We strive to ensure every customer is satisfied with their purchase.

01. Eligibility for Returns

We accept returns for products that meet the following criteria:

  • The product must be unused, undamaged, and in its original retail packaging.
  • The return request must be initiated within 7 days of delivery.
  • All original tags, user manuals, and accessories must be intact.
  • Items marked as "Non-Returnable" (e.g., hygiene products) cannot be returned.

02. Return Process

1 Contact us at ankit16.tiwari@gmail.com or via support node.
2 Provide your Order ID and clear photos of the asset.
3 Our team will arrange a reverse pickup within 48-72 hours.

03. Refund Protocol

Once we receive the returned asset and it passes our quality check, the refund is initiated immediately to your original payment node.

Refund Timeline: It usually takes 5 to 7 business days to reflect in your original payment method.

04. Logistics Costs

  • Defective/Wrong Items: Swastik Global Ventures will cover 100% of the shipping costs.
  • Change of Mind: For "No longer needed" cases, the customer is responsible for shipping charges.

Contact Support Node

Email Support ankit16.tiwari@gmail.com
Helpline 9993299933

Operated and Managed by Swastik Global Ventures Registry